I believe that Time Warner uses the Two Way Symmetric Model of Public Relations. Of the PR Models by Grunig and Hunt, this model is appropriately applied to Time Warner. This model gets feedback with view to changing practices, and it is a dialogue instead of a monologue.
Time Warner uses its websites and print to ask for questions and comments from their audiences. In each of the different divisions and businesses, they ask for feedback in order to better serve those who support Time Warner